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Staffing - IT Desktop Support in Corning, NY at APEX Systems

Date Posted: 2/11/2019

Job Snapshot

  • Employee Type:
  • Location:
    Corning, NY
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job #:  939381

Apex Systems has an opening for a Desktop Support Technician position in the Corning, NY area. This is a full time, 40 hours a week with overtime opportunities role with one of our large clients in the glass science, ceramics science, and optimal physics industry. For immediate consideration please send your most up-to-date resume to


Position: Desktop Support Technician

Locations: Corning, NY

Hours: 40 hours a week with exception of after hour event support


The Desktop Support Technician works within the IT Global Executive Support Team supporting small to large scale corporate events.  They will work closely with service owners, a/v technicians, event support and executive level personnel. The individual works with both internal and outside vendors and at other locations that may not be part of the campus.

Job Duties/Responsibilities:

  • This position is a front-line event support position requiring excellent customer service and troubleshooting.
  • Assist with executive level audio conferences.
  • Participate in the planning, deployment and support for highly visible corporate events.
  • Includes set up and tear down of technical equipment (AV/IT) internal and various off-site locations.
  • Dissecting complex problems, resolution and installation of hardware/software solutions.
  • Maintains strict confidentiality of information gained while supporting meetings.
  • Successful candidate is motivated to go above and beyond and can function as part of a high-performance team.
  • Excellent communication is essential.
  • Develop professional working relationships with customer base and vendors. 


  • Travel Requirements: Domestic Travel, Overnights and late nights as needed.
  • Hours of work/work schedule/flex-time: 40 hours/week with the exception of after hour event support.
  • Associates Degree or three plus years of experience working in an AV/IT environment.
  • Organization is required.
  • A demonstrated ability to manage multiple simultaneous priorities, strong customer service drive, and excellent written and verbal communication skills are required.
  • Availability for pre-scheduled evening and weekend events is required.
  • Base network knowledge.
  • Strong grasp of enterprise sharing applications (Box, Sharepoint, Webex).
  • Strong grasp of Microsoft Office product suite.
  • Highly process orientated.
  • Knowledge of overall enterprise IT service portfolio is preferred.
  • Avixa CTS certification is preferred.
  • Demonstrated experience with web conferencing applications.
  • Experience with Mac /Windows/iOS/Android.
  • Experience with high profile event support Soft Skills: Self-discipline and motivation.
  • Ability and desire to learn new skills.
  • Communicate verbally, in writing and through presentation to peers, supervisor and customers.









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178