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Systems/Data Analyst in Chicago, IL at APEX Systems

Date Posted: 4/15/2019

Job Snapshot

Job Description

Job #:  951782

A Systems Analyst is an experienced IT professional dealing with the implementation, enhancement,
validation and maintenance of IT application and/or infrastructure systems in support of our everyday
business needs. A Systems Analyst performs the following major activities:
− Works collaboratively with partners in IT, business areas and vendors in understanding, and
enhancing business requirements to create technical, and functional specifications.
− Leads the design, build, validation, implementation and maintenance of IT application systems and/or
infrastructure solutions in support of our current, and future business needs.
− Produces list of deliverables, cost estimates and time estimates related to the assigned project(s) to
assist with effective project/initiative management.
− Interfaces with IT PMO, architecture, and service delivery teams among others in support of
delivering timely, qualitative, robust and scalable solutions.
− Helps partner teams determine whether a solution(s) needs to be developed internally or procured
from external sources.
− Helps determine integration needs and design/development/solution patterns that can be reused
− Interfaces with and guides software engineers and/or vendor partners in providing clarifications on
design patterns, as needed.
− Performs solution verification to ensure the solution is built in accordance with the specifications
meeting business and technical requirements.
− Responsible for technology lifecycle portfolio management from conceptualization until retirement in
one or more areas.
− Provides support and/or interfaces with support teams, internal or external, to ensure business and
technical issues with applications and/or infrastructure are resolved timely and effectively.


Provide subject matter expertise in the analysis, design and preparation of technology solutions to meet
business needs
- Recommends components for solutions that will work well together across business domains, partner with
domain architect or act as the domain architect to ensure adherence to the architectural roadmap
- Accountable for projects/applications/infrastructure meeting business needs are delivered in a timely, cost
effective manner considering all budget aspects including total cost of ownership.
- Ensures project artifacts are developed as required, this includes working with support organizations and
suppliers to ensure proper documentation is created and stored in the procedures manual or document
- Facilitates/completes the creation of communication plans, ensuring that appropriate information is exchanged
among key stakeholders.
- Develops complete and robust test plans, cases and scripts, ensures defects are properly resolved and user
acceptance is obtained. Ensures the test scripts and defects are entered and tracked in our department tools.
- Acts as the primary communication point keeping the supplier and business partners informed of infrastructure
changes, application changes, data changes or upcoming implementations and ensures business specific
impacts are addressed.
- Ensures all deliverables are met related to the change management process.
- Ensures integration and consideration of assigned business areas against critical business processing, freeze
periods, schedule changes, weather events and significant refresh activities.
- As required, Responsible for delivery of project management role for smaller projects from inception to
completion including all project artifacts, executive status reports, etc.
- Adheres to published design and development standards
- Provides consulting / direction to solve business problems or needs arising from everyday events or
unexpected / catastrophic events. This includes recognizing the problem, resources needed to resolve as well
as managing to process needed for proper completion, including executive management updates as required.
- Thorough understanding of the business strategy, operations, markets and key stakeholders.
- Reviews business processes to understand the capability gaps and opportunities. Recommends Innovations
and business processes /systems simplifications
- Builds close relationships with the function heads and their teams. Advise these teams on how technology can
be used to match or outpace competitor performance.
- Prioritizes and plan delivery in each function with the key stakeholders, manage conflicts between functional
priorities as required.
- Ensures integration and consideration of assigned business areas against critical business processing, freeze
periods, holiday schedule changes, weather events and significant refresh activities.
- Acts as third level of support.
- Directs Solution Development Managers from suppliers according to agreed IT services
- Manages operational supplier performance on IT services delivered
- Escalation point towards supplier on operational services delivered in the Solution development domain
- Delivers information on expected services to the Head of Vendor and Contract management to support contract
- Provides reporting on supplier performance on operational KPI’s and delivered services by suppliers through
operational supplier scorecards
- Ensures level of efforts are acceptable, SOW’s are complete and properly represent the requested work, proper
skillsets are applied and time reported is accurate and appropriate
- Accountable for the performance and deliverable of their vendors
- Partners with Solutions Senior Directors to ensure the Solution Development group has the internal and
external resources required to address demand that has been committed to, and optimize allocation of
resources across projects in an efficient manner
- Liaise with Business Support, Architecture and Solutions Senior Directors to understand the types of
technology that may be implemented in the near term and the capabilities that are needed to implement these
- Provides input to IT Leadership Team, in collaboration with the Solutions Senior Directors, on the optimization
of the sourcing mix (insourced/outsourced) to maximize efficiency and minimize risk; Proactively propose
initiatives to the business and the IT Leadership Team to increase the cost efficiency of delivery and
maintenance of applications
- Extracts the value from existing systems, only investing in replacement when it is required for business
continuity or to deliver a business requirement
- Encourages creativity on delivering simple solutions that deliver the business needs fast
- Drives the solution delivery teams to balance tradeoffs between speed to market, cost, risk and quality
- Stays abreast of emerging technologies and the potential applicability to the retail/ eCommerce deployment
- Ensures strong local focus on the top 3 Enterprise IT related risks: Cyber risk, Business continuity, IT Systems
capable to compete
- Ensures definition, maintenance and adherence of project and annual budget
- Partners with IT Solutions Development management team to establish and support a high performance,
service oriented culture that enables the operating unit/Ahold Delhaize to drive sales growth and productivity
performance across the organization.
- Drives the Ahold Delhaize IT Agenda and Priorities, encourage people to engage with retail business process
and think about how IT can be used to make Ahold Delhaize more competitive
- Implements the Ahold Delhaize standards of performance, recognize great performance, coach constructively
on under-performance
- Uses the insights from the engagement survey to inspire and motivate our people, in the short-term focus on
leading by example, embracing diversity and explaining the reasons for change
- Seeks opportunities to drive efficiency to release resource to deliver more and support the business better
- Proactively continuously improving their system portfolio
- Maintains a high level of individual contribution, professional growth and ability to function effectively and
independently, challenges others to do the same.









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178