Telecom analysts/coordinators in Round Rock, TX at APEX Systems

Date Posted: 3/9/2018

Job Snapshot

Job Description

Job #:  819289

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Telecom Provisioning Analyst - Project Coordinator 

Long Term Contract

Round Rock, TX (Remote/Onsite) 

This role is meant for professionals who have had prior experience in telecom voice and data circuits in an enterprise environment.  As a Provisioning Analyst you will work directly with telecom carriers and internal customers on a daily basis to obtain quotes, place orders and coordinate installation and testing of new circuits and in the MACD environment.

  • Respond to service and repair requests for add/moves/changes by preparing and completing telecom work orders.
  • Responsible for the lifecycle of all telco vendor circuit orders by acting as a liaison between customers and telco vendors.
  • Work closely with other project managers on large scale enterprise deployments to meet customer’s unique requirements.
  • Work with customers to obtain up-to-date and accurate information before placing orders.
  • Create and maintain a catalog of pricing based on telecom carrier contracts.
  • Schedule and participate in weekly status calls with clients, fellow teammates and carrier providers.
  • Coordinate with engineering and clients to schedule installations, circuit turn ups and testing.
  • Follow-through communication on open carrier escalations and provisioning.

Project management of multiple orders simultaneously with a high level of accuracy and quality.

  • Candidates will have a solid background in telecom provisioning and support. This person will need to excel in a fast-paced, dynamic environment with the ability to multi-task and provide support across a complex enterprise infrastructure.
  • BS in telecommunications or related field a plus.
  • Experience with M-A-C’s (Moves, Adds and Changes) in a day-to-day environment.
  • 3-5 years of relevant experience in telecom (preference will be given to those who have recent hands on experience with installation and testing coordination)
  • Conceptual knowledge of MPLS/VoIP/TDM/DIA/SDWAN a plus.
  • Ability to communicate effectively with clients and telecom carriers.
  • Ability to accurately read, interpret and communicate detailed network infrastructure and construction blueprints, diagrams and technical documents.
  • Willingness to work past normal hours for circuit turn ups and testing.
  • Organizational and time management skills a must.
  • Ability to prioritize deadlines and openly initiate communications with management team if deadlines appear to be at risk.
  • Comfortable working against deadlines while multi-tasking non-critical situations in a fast-paced environment.









EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.