Telephony Engineer in Peoria, IL at APEX Systems

Date Posted: 6/5/2018

Job Snapshot

  • Employee Type:
  • Location:
    Peoria, IL
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job #:  855374

Telephony Engineer:

Interpersonal Skills/Characteristics

  • Organized professional who is able to prioritize and deliver multiple concurrent projects/tasks
  • Functions well in a team environment and is equally successful functioning independently
  • Manages time effectively and meets deadlines
  • Able to communicate effectively with all levels of the organization
  • Consistently exercises sound judgment in alignment with business and technical best practices



  • Associate’s Degree, Bachelor’s Degree, or equivalent education and experience
  • Two years of experience supporting and implementing telecommunication solutions
  • Able to define, communicate, and implement a business-driven telephony strategy
  • Experience engineering, deploying, maintaining, and debugging:
    • Cisco Unified Call Managers
    • Cisco Unity Connection
    • Cisco Emergency Responder
    • VoIP Gateways and telephones
  • Able to develop technical processes in alignment with business and industry best practices
  • Provide and maintain thorough documentation
  • Operational knowledge of large distributed Local Area and Wide Area Networks


Additional Experience Preferred but not Required:

  • Experience with Call Recording solutions
  • Experience with SIP
  • Experience with InformaCast
  • Industry recognized telephony and data networking certifications
  • Experience interoperating different PBX environments as part of Enterprise
  • General knowledge of Unified Cisco Contact Center Enterprise and UCCE Peripheral Gateways