Tier 2 Help Desk in Champaign, IL at APEX Systems

Date Posted: 11/8/2018

Job Snapshot

Job Description

Job #:  912744

Job Title: Tier 2 Help Desk Support | Financial Services  

Looking for individuals to assist with the clean up of a helpdesk ticket queue. Currently there is a backup of roughly 400 tickets in a variety of issues primarily in a tier 1/2 level however, several issues may require tier 3 level support. Individuals will need to possess knowledge and skills in the following areas;

- Sever level security

- Desktop related issues

- Windows patching

- Security patching

- VMware

- Windows 7 environment 2003-2012 R2 Server

- Cisco environment

- iPhone, Android and iPads

- Task management

Project is expected to take 2-3 months and will be located in central Illinois. 

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at 844-463-6178