Unified Communications Engineer in Omaha, NE at APEX Systems

Date Posted: 1/25/2018

Job Snapshot

Job Description

Job #:  816580

Unified Communications Engineer

Omaha, NE


  • As the Unified Communications engineer you will apply subject matter knowledge and experience in the design and operation of Messaging/Communications platforms, and applications including telephony, mobility, unified messaging, presence, instant messaging, and audio/video/web conferencing.  
  • You will work on complex problems/projects where analysis of situations or data requires an in depth evaluation of multiple factors.  
  • You will provide expertise support and guidance to functional project teams and may participate in cross-functional initiatives. 


  • Provide level 3 and 4 support as well as engineering expertise of the various IPG Unified Communications platforms.
    • This includes the Microsoft Exchange 2013, Exchange Unified Messaging, Microsoft Lync 2013, Skype for Business Server, Acme Packet SBCs, Rightfax, and Cisco Ironport.
  • Participate in, manage, and execute migrations to the Skype for Business voice and Exchange UM platform.
  • Write design and support documentation for the team and operational support staff.
  • Participate in an on-call rotation.


  • At least 5 years of IT support experience in a mid-size to large enterprise.
  • At least 3 years of experience supporting Microsoft Exchange 2013 with a minimum of 15,000 users.
  • Technical knowledge coupled with hands-on experience of supporting Microsoft Lync and/or Skype for Business Server.
  • Possess knowledge of communications protocols including SIP, H.323, H.264.
  • Solid understanding of Active Directory.
  • Presence & Instant Messaging.
  • Microsoft Lync/Skype for Business Enterprise Voice, Peer-to-Peer audio/video.
  • Multiparty conferencing via Audio, Video & Web.
  • Powershell UI and scripting experience.
  • Strong knowledge of networking fundamentals including TCP/IP, MPLS, QoS.
  • Excellent verbal and written communication skills.



EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or 844-463-6178.


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