WIN 10 Junior Project Manager in Toronto at APEX Systems

Date Posted: 6/5/2018

Job Snapshot

Job Description

Job #:  855440

if interested please contact jheffernan@apexsystemsinc.com 

PURPOSE OF JOB:

WIN 10 Project Manager supporting all Contact Centres 

 

Manage the day to day project activities of unrelated, complex project(s), or interrelated projects of a tactical nature within a program of project(s),following Technology’s project performance standards. 

 

MAJOR ACTIVITIES:

• Initiate, plan, execute, control and close project(s) of a tactical nature, with an emphasis on managing project dependencies. Incorporating project management standards, processes and procedures in support of continuous improvement activities.

 

• Manage team relationships. Provide performance feedback and coaching to project and program team members.

 

• Act as business liaison partner with business sponsor and stakeholders to develop the business case, and provide input on tactical direction.

 

• Participate in vendor evaluation and selection process by providing recommendations based on subject matter expertise.

 

• Must ensure projects for which they are responsible meet the requirements of our client's standards, policies, and procedures.

 

• Must ensure that all necessary risk assessments and risk assessment processes are carried out at the appropriate time (Architecture, Governance, Security Threat Risk Assessment, Operational Gating).

 

Extensive Work Experience:

• Relationship Management ? Ability to establish and build healthy working relations and partnerships with clients, vendors and peers.

 

• Team Management and Team Building ? Ability to form, build and manage effective teams.

 

• Leadership ? Knowledge of approaches, tools, and techniques for gaining the cooperation and support of others.

 

• IT Project Management ? Knowledge of and experience with tools and techniques for planning, organizing, monitoring and controlling IT projects.

 

• Influencing ? Ability to impact decisions within and outside own organization.

 

• Decision Making and Critical Thinking ? Knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems.

 

• Coaching ? Ability to encourage, motivate and guide individuals and teams in learning and improving effectiveness.

 

• Application Delivery Process ?Knowledge of major tasks, deliverables, formal methodologies and disciplines for delivering new or enhanced applications.

 

Work Experience

• Business Case Justification??Knowledge of approaches, tools and techniques for justifying a project, equipment or staffing expenditures by identifying cost, benefits, opportunities and threats.

 

Basic Understanding:

• Product and Vendor Evaluation??Knowledge of process for evaluation and selection of products, tools, services and infrastructure components in line with organization’s business needs and architectural principles.

 

CONTACTS:

• Portfolio/Cross portfolio senior executives in Business and Technology. This includes all levels of Project Management. This also deals with vendors and vendor management.

 

JOB COMPLEXITIES/CHALLENGES:

• Analyzing and interpreting project data, including across inter related projects in a program, to determine the status of the project and actions required to address areas of concern; analyzing business problems to provide tactical direction to resolve these problems using technology and/or the project at hand; analyzing vendor responses and

 

change request analysis data to determine recommendations and impacts on projects prior to determining / recommending action related to issue at hand and whether to include in project or not.

 

• Analyzing business problem and possible alternative solutions given the technical standards of our client's and make recommendation to sponsor/management; analyzing possible risks and recommend mitigation approach from a number of possible choices, often creating new options with input from team members; analyzing a number of

 

Ensuring projects for which they are responsible meet the requirements of our Client's standards, policy and procedures; that all necessary risk assessments and risk assessment processes are carried out at the appropriate time including

 

Architecture Governance, Security Threat Risk Assessment, and Operational Gating.

 

• Continually reviewing and monitoring identified risks for program/complex project(s) to ensure mitigation plan is still most appropriate, re-evaluating and adjusting as required; as change requests are defined reviewing possible impacts, as well as estimates, to determine viability of considering inclusion in program and risk of doing, communicate recommendations to senior management.

 

• Planning resource capacity for project(s)/program to work with business/technology management to assure continued feasibility of their projects as planned from a resource capacity perspective; controlling and evaluating project

 

mitigation decisions and change recommendations to meet program/project delivery with required quality; ensuring appropriate balance of project time/cost/quality to meet promised project delivery while adhering to portfolio and our Client's standards.

 

• Analyzing change, impact and recommends actions and /or alternatives, analyzing risks and recommends mitigation decisions.

 

• Managing impact of change on project/program budget.

 

• Assignment of resources and allocation across the work.

 

• Projects up to 50 indirectly supervised, in a matrix environment but could exceed this. This includes highly technical/specialized including in project management, all levels.

 

PHYSICAL DEMANDS/WORKING CONDITIONS:

 

• Normal office environment

 

 

 

ATTRIBUTES:

 

• Accountability

 

• Teamwork & Partnering

 

• Building Trust

 

• Results Orientation

 

• Analytic/Systematic Thinking

 

• Conceptual Thinking

 

• Communication

 

• Relationship Building?

 

 

 

 

 

 

 

 

 

EEO Employer

Apex is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystemsinc.com or 844-463-6178.